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When you shop at sophiakhaled.com, you automatically agree to our Terms & Conditions upon completing your order.
We strongly advise reviewing the terms and conditions outlined below before embarking on your shopping journey at sophiakhaled.com.
Our Terms & Conditions are subject to periodic updates, and your acceptance is required each time you make a purchase on sophiakhaled.com.
Please note that you will not be notified of such updates. The terms and conditions accepted by you at the time of purchase will govern your order.
Our website is available 24/7, with only occasional closures for maintenance purposes.
If any aspects of these Terms & Conditions are unclear to you, we recommend reaching out to this email: Sophiakhaledteam@gmail.com before making a purchase on the Website.
GARMENTS
As costumer, you agree to the fact an knowledge, that most of our products are handmade out of deadstock yarn, or materials.
Sophia Khaled endeavors to represent products as accurately as possible, however, please be aware that we cannot guarantee precise color representation on the website, as this is influenced by color settings, your computer, and monitor, as well as possible alterations in our materials.
Sophia Khaled assumes no liability for any color or other small discrepancies.
NOTIFICATIONS OF DEFECT
All goods are covered by Danish sale of goods regulations, allowing for a 24-month period for complaints.
As a customer, you can raise concerns about defects and deficiencies within 24 months of purchase.
However, if defects, deficiencies, or wear and tear result from negligent use, lack of maintenance, or normal expected wear and tear due to usage, your right to complain is waived.
Claims regarding deficiencies that should be discovered upon product arrival must be reported to Sophia Khaled within 72 hours of delivery.
In case of a valid complaint, a shipping label covering return expenses will be provided.
PRICES, CUSTOMS, AND SALES TAX/VAT
For international orders from countries outside the European Union, customs duty will be charged upon arrival, dependent on the resident country.
The carrier will contact you for any additional charges or customs clearance, potentially causing delivery delays.
Sophia Khaled is not responsible for payment of this duty.
Refusing your shipment makes you accountable for original and return shipping charges, duties, taxes, customs charges, and return package costs, deducted from your merchandise refund.
If your order is from a European Union country, Danish sales taxes and VAT are included in the price.
No additional duties will be added upon arrival in the destination country.
This is in accordance with customs policies for sales within the EU.
For orders outside the EU, you won't pay Danish sales taxes and VAT but will incur additional tax and duties in the destination country.
Sophia Khaled is not responsible for these or any customs fees.
CURRENCY & CURRENCY DIFFERENCES:
Prices on the website will only be displayed in EUR. At checkout, all purchases are charged and shown in EUR.
When you place your order, the EUR amount will be deducted from your account in your currency based on the current exchange rate.
Upon returning your order, the amount may vary due to currency differences, and Sophia Khaled is not responsible for covering this difference.
PLACING AN ORDER:
We reserve the right to cancel your order in situations where your payment information is incorrect or unverifiable, or if your order is suspected of fraud, criminal activity, or unintentional website errors.
Before placing the order, you can modify information, including delivery and invoice details or payment information.
Once placed, you're bound by the purchase, and modifications or cancellations are not possible.
Payment is deducted when goods leave our warehouse.
COPYRIGHT & TRADEMARK:
All website content, including design, text, graphics, logos, videos, images, icons, software, source code, and compilations, is owned by Sophia Khaled.
Website content may be copied solely for personal use. Any other use, such as reproduction, modification, distribution, transmission, copying, display, or performance, is strictly prohibited.
You may not copy, display, download, distribute, modify, reproduce, or reformulate information, texts, documents, or other material from the website without explicit consent from Sophia Khaled.
Trademarks, product names, logos, and titles on the website are trademarks of Sophia Khaled.
Any reproduction or use of these trademarks for other than personal use constitutes an infringement of the owner's rights and is strictly prohibited.
WEBSITE UPDATES:
Efforts are made to update the website and ensure the accuracy of prices, offers, descriptions, and other information about goods.
Errors may occur in spelling, prices, descriptions, and other item-related information.
FORCE MAJEURE:
We are not liable for delays or non-compliance with our obligations under these Terms & Conditions if the delay or non-fulfillment is due to events beyond our reasonable control.
PERSONAL INFORMATION:
We process your personal data confidentially and in accordance with applicable rules.
Please read our Privacy Policy for information on our cookie policy and how we collect, store, and use personal information provided during the ordering procedure and website use.
Last modified April 5th, 2024.
